xelara

Privacy Policy

Last updated: 15th January 2026

1. Introduction

This Privacy Policy explains how xelara S.L. ("we", "our", or "us") collects, uses, and protects your personal information when you use our financial consulting services or visit our website. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

2. Data Controller Information

The data controller for your personal information is:

  • Company: xelara S.L.
  • Registration Number: B-54820391
  • VAT Number: ESB76291045
  • Address: Calle Real 3, 41746 Seville, Andalusia, Spain
  • Email: privacy@xelara.world
  • Phone: +34 957 039 920

3. Data We Collect

We collect various types of personal data to provide our financial consulting services effectively. The data we collect includes:

3.1 Information You Provide Directly

  • Contact details (name, email address, phone number, postal address)
  • Company information (business name, position, industry)
  • Financial information relevant to our consulting services
  • Communication preferences and consultation requirements
  • Any other information you choose to share with us

3.2 Information Collected Automatically

  • Website usage data (pages visited, time spent, click patterns)
  • Device information (IP address, browser type, operating system)
  • Cookies and tracking technologies (see our Cookie Policy for details)

4. How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and your consent where required:

4.1 Service Provision

  • Providing financial consulting services and advice
  • Responding to your enquiries and consultation requests
  • Managing client relationships and ongoing projects
  • Processing payments and maintaining financial records

4.2 Communication and Marketing

  • Sending service updates and important notifications
  • Providing relevant industry insights and market updates
  • Marketing our services (only with your consent)
  • Responding to customer support requests

4.3 Legal and Compliance

  • Complying with legal obligations and regulatory requirements
  • Protecting our legitimate business interests
  • Preventing fraud and ensuring security
  • Maintaining accurate business records

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our comprehensive Cookie Policy.

6. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent: Where you have given explicit consent for specific processing activities
  • Contract: To perform our contractual obligations in providing consulting services
  • Legitimate Interest: For business operations, fraud prevention, and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

7. Data Sharing and Disclosure

We may share your personal data with trusted third parties in the following circumstances:

  • Professional service providers (accountants, lawyers, IT support)
  • Regulatory authorities when legally required
  • Business partners for joint service delivery (with your consent)
  • Third-party processors who assist in our operations

We ensure all third parties maintain appropriate data protection standards and use your information only for specified purposes.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and comply with our legal obligations. Specific retention periods include:

  • Client records: 7 years after service completion (regulatory requirement)
  • Marketing data: Until you withdraw consent or request deletion
  • Website analytics: 26 months maximum
  • Financial records: As required by Spanish tax and corporate law

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@xelara.world or +34 957 039 920.

10. International Data Transfers

When we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for specific countries
  • Certification schemes and codes of conduct

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure data transmission protocols

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

13. Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos - AEPD) or your local supervisory authority.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

15. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us using the information provided above. We are committed to addressing your enquiries promptly and transparently.